1. Introduction
Welcome to OH Events Production L.L.C, an event production company based in Dubai Mainland. By engaging with our services, you agree to comply with the following Terms and Conditions. These terms outline the rules and regulations for using our services and booking events with us.
2. Booking and Payment
2.1. All event bookings require a down payment to secure the date and services. The down payment amount will be specified in the service agreement.
2.2. The remaining balance must be paid as per the agreed schedule, which will be outlined in the invoice or contract.
2.3. Failure to complete payment within the stipulated time may result in the cancellation of services without a refund.
3. Down Payment Policy
3.1. The down payment is non-refundable under any circumstances.
3.2. The decision to refund, transfer, or adjust the down payment is at the sole discretion of OH Events Production L.L.C.
3.3. Clients must ensure they are fully committed to the event before making the down payment.
4. Cancellation and Refunds
4.1. Cancellations made by the client after booking confirmation will result in forfeiture of the down payment.
4.2. Any additional payments made beyond the down payment may be refunded only at the discretion of OH Events Production L.L.C based on incurred costs.
4.3. In case of force majeure (natural disasters, government restrictions, etc.), rescheduling options may be provided where feasible, but refunds remain at the discretion of OH Events Production L.L.C.
5. Event Changes and Modifications
5.1. Clients must inform us of any event modifications at least 14 days before the event date.
5.2. Significant changes may be subject to additional costs, depending on the feasibility and availability of requested modifications.
6. Liability and Indemnification
6.1. OH Events Production L.L.C will not be liable for any damages, loss, or unforeseen incidents occurring during or as a result of the event.
6.2. The client assumes full responsibility for any damages caused to equipment, venue, or third parties due to their event or attendees.
7. Force Majeure
7.1. OH Events Production L.L.C shall not be held liable for any failure or delay in performance caused by circumstances beyond our control, including but not limited to acts of God, natural disasters, pandemics, government regulations, strikes, power failures, or any other emergency conditions.
7.2. In the event of a force majeure situation, we will make reasonable efforts to reschedule the event. However, refunds remain at our sole discretion.
8. Governing Law
8.1. These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates, specifically under Dubai Mainland jurisdiction. 8.2. Any disputes arising from this agreement will be resolved through arbitration or legal proceedings within Dubai courts.
9. Confidentiality and Intellectual Property
9.1. All concepts, designs, and materials created by OH Events Production L.L.C remain the intellectual property of the company unless otherwise agreed in writing.
9.2. Clients may not reproduce, share, or distribute any proprietary content without explicit permission.
10. Agreement Acceptance
By making a booking and paying the down payment, the client acknowledges and agrees to these Terms and Conditions. Any exceptions or alterations to this agreement must be approved in writing by OH Events Production L.L.C.
For any inquiries or clarifications, please contact us at info@oheventsproduction.com.